Delivering fast, reliable support across channels is critical, but building in-house teams can be slow and expensive.
Outsourcing your customer support can improve response times, lower costs, and increase satisfaction.
But without expert guidance, you risk:
We work with you to evaluate your customer support needs and connect you with vetted outsourcing providers that fit your budget, industry, and service model.
All providers are vetted for compliance, quality, tools, scalability, and cultural alignment.
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When you outsource customer support, technology integration matters. Starlit ensures every matched provider is skilled with major platforms and tools.
Starlit selectively partners with proven outsourcing providers that meet our performance, compliance, and cultural alignment standards.
We assess your support model, KPIs, and pain points.
You get a curated shortlist of 2–3 qualified outsourcing partners
We help compare pricing, capabilities, and team setup
We coordinate timelines, tools, and workflows
We stay involved post-launch to monitor performance and recommend changes if needed
Case Study
Challenge
In-house call handling overwhelmed by reservation requests and customer queries.
Solution:
Starlit matched them with a specialized customer support outsourcing provider.
overall
Cut operational support costs
more
Reservation calls in peak hours
Overall
Increased CSAT score
24/7
support
Without increasing in-house headcount
What Starlit Clients Say About Our Outsourcing Consultant Services
Alan W.
COO, Tech Startup
“Starlit didn’t just connect us to an outsourcing firm, they delivered a partner who now feels like a core part of our company.”
Sarah Lee
CEO, D2C Brand
“As an ecommerce founder, outsourcing felt risky. With Starlit as our outsourcing consultant, the process was smooth and secure.”
Don’t waste weeks chasing vendors. Our consultants help you outsource customer support with confidence — using data, strategy, and a vetted partner network.
All your queries answered
Most of our clients are matched with ready-to-launch providers within 2-4 weeks.
Yes. We prioritize providers who already specialize in your tools like Zendesk, Salesforce, or Intercom.
In most cases, yes. Our matched providers help businesses save 40-70% in support costs without compromising service quality.
Starlit stays involved post-launch to monitor KPIs and can help you adjust providers if needed.
